Mlameh guarantees your right to exchange or return items within 14 days of receiving the order, provided the items are in their original condition at the time of purchase and unused, along with the purchase invoice.

The shipping company's policy does not allow opening the package upon receipt. However, you can accept the delivery with confidence, as Malameh fully guarantees your rights within the outlined policy.

For returns, the refund will be processed via Vodafone Cash, bank account transfer, or postal service within 7 to 14 days from the date the product is received by the shipping company and inspected.

This policy does not apply to discounted models.

If you encounter any issues, please contact Mlameh’s customer service at: